Support coordination in Canberra for confident plan management

At Capital Care Solutions, our Support Coordination services help participants understand and maximise their NDIS plans with clarity and confidence. We work closely with individuals and families to connect them with the right service providers, ensuring supports are delivered smoothly and aligned with personal goals.

Our experienced coordinators assist with implementing NDIS plans, managing service agreements, resolving challenges, and building capacity for greater independence. We focus on empowering participants to make informed choices, strengthen their support networks, and gain control over their journey.

With strong local knowledge and trusted connections across Canberra, we ensure participants receive reliable, high-quality services that truly meet their needs while promoting long-term stability and success.

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EXPLORE FEATURE WITH US

Empowering Your Journey with
Comprehensive Care and Planning

We provide personalized care and support to guide you through every step of your journey, ensuring your goals and needs are met with dedication and expertise.

Choice Free & Control
Community & Support
Personal Care & Growth

Participant
Focus

Creating Your
Plan

Your Guide to NDIS Support, Services, and Resources for a Better Life All Services

KNOW OUR PROCESS

Begin Your Journey

Starting your NDIS journey is simple with our clear process. We’re here to guide you every step, ensuring personalized support. Trust us to provide compassionate care tailored to your needs.

How The NDIS Work ?

Ask questions, get personalized NDIS support.

Understand Our Process

Simple steps to access tailored NDIS services.

Experience Care & Support

Empowering participants with compassion and expert guidance.

Our Testimonials

The support has been life-changing. It helps with daily activities while ensuring my independence. I feel more confident and cared for.

- Emily S

The team has been incredible. They’ve created a plan tailored to my needs, and I’ve noticed a big improvement in my behaviour and overall well-being.

- Sarah M

The accommodation provided has exceeded expectations. It’s safe, comfortable, and accessible, making a huge difference in my life.

- Anna K

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Frequently Asked Questions

The National Disability Insurance Scheme (NDIS) is Australia’s disability insurance scheme that provides tailored funding for reasonable and necessary supports to help eligible people with permanent disabilities live independently and achieve their goals. It empowers you with choice and control over your support.

You’re eligible if you:

  • Have a permanent disability that significantly reduces your ability to do everyday activities
  • Are an Australian citizen, permanent resident, or hold a Protected Special Category Visa
  • Are aged between 6 and 65 years old when you first apply
  • Have your disability documented with evidence from health professionals

Unsure? Contact NDIS on 0473 032 512 to check your eligibility.

Simple 7-step process:

1.Contact NDIS on 0473 032 512 to request an Access Request Form
2.Complete the form with details about your disability
3.Gather supporting evidence from health professionals (doctors, specialists, therapists)
4.Submit your form and documents to the NDIS
5.Meet with a Local Area Coordinator (LAC) to prepare for planning
6.Meet with an NDIS planner to develop your support plan
7.Receive your approved NDIS plan with funding details

Total time: Typically 2-3 months from application to receiving your plan.

The NDIS covers reasonable and necessary supports including:

  • Daily Living: Personal care, household tasks, medication management
  • Community & Social: Transport, community participation, social activities
  • Employment: Job skills training, work experience, job placement
  • Therapy & Health: Physiotherapy, psychology, nursing care, health management
  • Accommodation: Supported independent living, tenancy support
  • Education & Training: School support, vocational training, skills development
  • Equipment & Technology: Mobility aids, communication devices, home modifications

We provide comprehensive NDIS-funded services:

1.Assistance with Personal Activities – Showering, dressing, grooming, toileting, medication management
2.Household Tasks & Home Support – Cleaning, laundry, meal preparation, shopping
3.Travel & Transport Assistance – Door-to-door transport, public transport support
4.Community Participation – Activities, outings, social connection, community engagement
5.Life Skills Development – Cooking, budgeting, communication, independence training
6.Employment Support – Job skills, work experience, employment readiness
7.Life Stage Transition Support – School to work, moving out, major life changes
8.Accommodation & Tenancy Support – Housing search, rental applications, tenancy management
9.Community Nursing Care – Health support, medication management, health monitoring
10.Positive Behaviour Support – Specialized behavioral support strategies
11.Therapeutic Supports – Mental health and wellbeing support
12.Specialist Disability Accommodation – Specialized housing for high-support-need clients

Core Qualifications:

  • Certificate III & IV in Disability Support (OR)
  • Certificate III in Community Services

Mandatory Certifications As per Client Support Needs:

  • NDIS Quality, Safety and You training
  • First Aid & CPR certification
  • Manual Handling certification
  • Assist with Medications certification
  • Crisis Prevention Intervention training (where applicable)
  • Diabetes Awareness training (where applicable)
  • Safe Environment for Children and Young Person certification (where applicable)
  • Catheter management training (where applicable)

All certifications are verified, current, and regularly renewed. Staff are thoroughly background checked and vetted to ensure your safety.

Simple 4-step process:

STEP 1: CONTACT US

Phone:0473 032 512
Email:support@capitalcaresolutions.com.au
Response Time:Within 24 business hours

STEP 2: HAVE A CONSULTATION

Discuss your needs and goals
Learn about our services
Ask any questions you have
Understand how we can support you

STEP 3: COORDINATE WITH YOUR NDIS PLAN

We’ll verify your NDIS funding
Confirm service eligibility
Arrange support schedule
Confirm costs and pricing

STEP 4: START YOUR SUPPORT

Meet your dedicated support worker
Begin services tailored to your goals
Build your support relationship
Review and adjust as needed

Timeline: From first contact to first support appointment typically takes 1-2 weeks.

Four Core Pillars:

1. Leadership Forged in Frontline Care
Our leadership team brings authentic disability support experience, ensuring decisions rooted in real-world understanding and genuine expertise guide your care.

2. Person-Centered Support by Design
Your aspirations shape our approach—we partner with you to co-create support aligned with your goals, values, and vision for independence.

3. Local Expertise, Community Commitment
Deeply embedded in canberra, we bring localized knowledge and meaningful relationships that authentically serve your unique needs and context.

4. Accountability Through Quality & Transparency
NDIS-registered with rigorous standards, vetted professionals, and unwavering reliability—we build trust through demonstrated competence and clear communication.